Using SimpleReach
SimpleReach is a product operated by Room202 Inc. (room202.net) (“SimpleReach,” “we,” “us,” or “our”). By creating an account, buying a plan, redeeming an access code, connecting a mailbox, or using the Service, you agree to these Terms and our Privacy Policy.
SimpleReach is a low-volume outreach workflow tool. It helps you connect one of your own mailboxes, import contacts, prepare personalized emails, schedule limited sending, process campaign-related replies and bounces, and manage unsubscribes.
Your account and mailbox
You must provide accurate account information, keep your account secure, and tell us promptly if you think someone has accessed it without permission. Account sign-in and mailbox connection are separate actions. You can disconnect your mailbox at any time.
You are responsible for the mailbox you connect, the people you contact, and the content you send. You must comply with your mailbox provider’s terms and the laws that apply to you and your recipients.
Responsible outreach
You may use SimpleReach only for lawful, relevant, and respectful outreach. In particular, you must not:
- send spam, deceptive, harmful, or unlawful messages;
- contact people who have unsubscribed or asked not to be contacted;
- use misleading sender details, subject lines, links, or claims;
- upload contact data without the right to use it; or
- circumvent sending limits, unsubscribe controls, provider rules, or Service security.
We may pause or close an account or campaign that creates a security, legal, spam, or policy risk. SimpleReach’s guardrails do not replace your own responsibility to follow applicable email, privacy, consumer-protection, and anti-spam laws.
Plans and payments
Paid features require a subscription or lifetime access. Plan details and prices are shown at checkout or on our pricing page. Unless checkout says otherwise, subscriptions renew automatically until cancelled. You can cancel through the billing portal; cancellation takes effect at the end of the current paid period. Fees are non-refundable except where required by law or where checkout says otherwise.
Lifetime access
We may offer lifetime access through a single-use access code. A code works once, may expire, and becomes permanently tied to the account that redeems it. Codes cannot be transferred, resold, or exchanged for cash unless we agree in writing.
Lifetime access gives you the sending limits of the plan attached to your code, with no recurring fee, for as long as we operate SimpleReach. It is not a guarantee that the Service will run forever. If we discontinue SimpleReach, we will give reasonable notice, and lifetime access ends when the Service does.
If you redeem a code while you have a monthly subscription, we cancel that subscription so it does not renew. You keep it until the end of the current paid period and are not charged again. The lifetime plan’s limits apply as soon as you redeem, even if they are lower than your subscription’s. Remaining time on the subscription is not refunded, except where required by law.
If you later switch to a monthly plan, your lifetime access ends permanently once your first payment for that plan succeeds. It cannot be restored except with a new code. If you do not complete checkout, you keep your lifetime access.
We may revoke lifetime access, or an unredeemed code, if it was obtained or used in breach of these Terms, for example through fraud, abuse, or resale.
Your content
You keep ownership of your contact lists, campaign content, and other information you add to SimpleReach. You give us permission to host, process, and transmit that information only as needed to operate, secure, and support the Service.
Availability and limits
We work to keep SimpleReach available and secure, but the Service is provided “as is” and “as available.” We cannot guarantee that messages will be delivered, read, answered, or lead to any outcome. Mailbox providers and other third-party services may impose their own limits or interrupt connected features.
To the maximum extent allowed by law, Room202 Inc. is not liable for indirect, incidental, special, or consequential losses arising from use of the Service. Our total liability for a claim is limited to the amount you paid us for SimpleReach in the 12 months before that claim arose.
Changes and contact
We may update these Terms as the Service changes. If a change is material, we will give reasonable notice through the Service, by email, or on this page. If you do not agree to updated Terms, stop using the Service and cancel your subscription.
Questions about these Terms can be sent to [email protected] or [email protected].